Shipping Policy
At Shri Kishanlal Poshak And Shringar Private Limited, we ensure safe, prompt, and reliable dispatch of our handcrafted Laddu Gopal poshaks, heavy festive attire, and shringar accessories across India and globally.
1. Order Processing & Dispatch Timelines
Standard / Wholesale Orders: Ready-to-ship catalog inventory is processed and dispatched within 2 to 4 business days following order confirmation and full payment realization.
Custom & Bulk Production: Customized orders, non-standard sizes, or large-scale wholesale production lots are dispatched according to the production timeline agreed upon during order placement (typically 7 to 15 business days).
Festive Peak Periods: During peak seasons (e.g., Janmashtami, Radhashtami, Diwali, and Navratri), dispatch schedules may take an additional 2 to 3 business days due to high order volume.
2. Shipping Partners & Delivery Timelines
We partner with trusted regional and national surface freight operators, express courier services, and India Post to handle dispatches from our primary facility in Mathura, Uttar Pradesh:
Surface Freight (Wholesale / Bulk Cartons): Estimated delivery in 5 to 10 business days depending on the destination state and transport connectivity.
Express Couriers (Standard Parcels): Estimated delivery in 3 to 6 business days across major Indian metros and tier-1/tier-2 cities.
Remote / Tier-3 Destinations: May require 7 to 12 business days.
3. Shipping Charges
B2B / Wholesale Shipping: Freight, packaging, and handling charges are calculated based on the actual weight, volumetric measurements, and destination pin code. Freight charges are billed separately or paid directly on a "To Pay" freight-collect basis as preferred by the buyer.
Retail / Direct Orders: Standard prepaid delivery fees apply at checkout unless eligible for free shipping promotions.
4. Tracking & Delivery Inspection
Tracking Updates: Once your consignment is handed over to the courier or transport agency, tracking details or Bilty/LR numbers are shared via WhatsApp/email.
Delivery Inspection: Buyers must inspect the outer packaging upon receipt. If a carton or parcel appears heavily damaged, torn, or tampered with:
Record a note on the delivery acknowledgement sheet before accepting it.
Record a complete, unedited parcel opening video before opening the package.
Report any missing or damaged items to our customer support within 48 hours of delivery.
5. Shipping Address & Delivery Re-Attempts
Ensure complete address details, landmark, contact phone number, and GSTIN (if applicable) are accurate when placing an order.
Re-routing costs or return-to-origin (RTO) charges resulting from incorrect addresses, unreachable contacts, or refused deliveries will be billed to the buyer.
6. Contact Us
For order dispatches, shipping inquiries, or freight assistance, contact us at:
Company: Shri Kishanlal Poshak And Shringar Private Limited
Address: Near Birla Mandir, Radhapuram Vistar Yojna, Masani, Mathura, Uttar Pradesh - 281003, India
GSTIN: 09ABHCS0975K1ZS